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I'd like to say thank you to all the workers who came out to replace the pipes on Monday - I know they encountered some difficulties and they worked so hard to get the job done. I have spent many months trying to find a company to do the job and yours is by far the most efficient and responsive I have come across. They also left everything tidy after the work was done.

Ms Robinson Falmouth 30th November 2021

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One of your teams has just spent three days with us laying 75 metres of  new water pipe, via mole, down a private lane and through our mature garden. They did a superb job and didn’t seem to take a break at any time.

The ground was somewhat rocky but they got through the obstacles with confidence. They left the site clean and tidy and you can hardly see where they had worked. We are very impressed. Ian and Simon make an excellent team and are great ambassadors for your firm.

We would certainly recommend R&D to anyone. We are very impressed.

Mr & Mrs Harrison PENZANCE 19th July 2021

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I just wanted to express my thanks for the great service we received from yourself and the team at R&D Water Engineers.

I was extremely grateful that you gave my case priority and were able to send an engineer out to me so quickly, and that the cause of my flooding was established. I'm relieved that the issue seems to be at South West Water's end! I very much appreciate you contacting them on my behalf

Overall, I have been very impressed with your company's service. . I would not hesitate to recommend your services to others.


K Green Sidmouth 13th May 2021

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I just wanted to say a big thank you for replacing our water supply pipe yesterday. The guys that arrived to do it were clearly very knowledgeable, professional throughout. They completed the replacement quicker than I expected and left everything as it was before. I am very impressed by the work they carried out and would absolutely recommend your company to others.


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Could you please pass on my thanks to Richard for sorting out the arrangements for the leaking water main at my bungalow and also a special thanks to Jason and David who carried out the repair, they were a pleasure to have on site and the quality of their work was first class.

Mr Medland Camborne 6th April 2021

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Hello I live in St Mawgan where you have had workers replacing the old steel water pipe feeding myself and 3 others. I would just like to say they were very polite and done a good job and kept me us well informed of what was going on each day. Thank you.

Housing Association resident Newquay 30th November 2020

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A big thanks to you and your team for doing a fantastic job replacing our leaking water main with the absolute minimum of disruption -  you were the only company to suggest using pre-existing ducts that had been installed under our quarry tiled path, therefore saving them from being dug up to replace the pipe. We're really happy with the work done, the team were brilliant and really friendly, the communication from your office was amazing and I'd highly recommend you to others.

Mr Colclough Exeter 1st October 2020

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Your engineers came to our home and fixed a particularly difficult to reach burst pipe, it was under our main living room!  Things like this happen in a 300 year old house with a history of unplanned extensions and no record of what was before.

They were both marvellous and treated the digging up of our floor as if it were in their own home.  They kept all work to a minimum and took away the debris with them and even cleaned my floor before leaving!

I cannot say thank you enough and recommend them as a team for their professionalism and care.

Jan 2020 - South Zeal, EX20

Happy Customer 7th January 2020

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I am just emailing to let you know how impressed I was with your two men who
came to my house this morning to search/ repair a leak from my external

They arrived just after 0800, leaving around 1150, working solidly. They
found / repaired the leak and were extremely tidy. My lawn is back as it
was. I was very pleased!

Many thanks!

Mrs STANTON Truro 23rd October 2019

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We would like to mention that your engineer did a very good job, everything was done very professionally and our property was left in a lovely clean and tidy condition. We thank you again.


Mr & Mrs Heath Roborough July 2019.= 29th July 2019

Health and Safety accredited for another year

We have undertaken our annual health and safety audit with SafeContractor and have successfully completed the process again.  This tells you, the paying customer, that we are responsible in our attitude to both our and your safety, that we are keenly aware of the risks involved in the work we undertake and do all we […]

Working with Kier and South West Water

R&D engineers have been working with Kier and South West Water in the North Devon area now for over two years. You may have seen some of our familiar red vans working on the mains infrastructure in the roads around the area.This work is highly skilled and is commissioned by South West Water and managed […]

New fleet, new equipment

Back in the middle of 2018 we ordered new vans for all our engineers in the same red as previously but with a different fleet provider – Western Truck Rental who are based in North Devon (Barnstaple and Tiverton).  They’ve been absolutely brilliant and they give really good customer service so we can highly recommend […]

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All the neighbours were very impressed with your engineers as they didn’t leave any mess at all.  Hopefully I won’t need to contact you again but I will recommend your firm to anyone who asks.

Mrs Buck 20th March 2014