R&D WATER ENGINEERS

 

R&D Water Engineers is a family-run business, local only to Devon and Cornwall, with engineers based across the region. Our Managing Director has been involved in the domestic water industry for over twenty years, and our lead engineers have all been with us for an average of 10 years plus. We specialise in water supply pipes only, so when we turn up at your property, even if we’ve never seen your particular issue before, we have the experience and skills to find a way round it.

Water supply pipes need repair or renewal for lots of reasons – a leak or leaks; black alkathene pipe that is old and perishing; lead pipe that is either worn out or you would prefer to replace because it is lead; galvanised metal pipe work which is now corroded and is either leaking, or the internal bore of the pipe work is furred up to such an extent that it is affecting the flow of water to your property; existing pipe work now built over and inaccessible for repair; pipe work currently crossing a neighbour’s property; contamination of the water supply … the list goes on.

Our engineers will meet you at your property to assess the problem and the works required, relaying the information to our office who will provide you with a free, no-obligation written quotation. We are always happy to answer any questions or offer advice so feel free to chat to the engineers, or to call us on any of the numbers provided.

We try to carry out our works with the minimum of disruption to your property. We lay pipes by ‘moling’, trenchless technology, which minimises the number of excavations required. All spoil from our excavations is contained to avoid surface contamination and mess. We like to leave our customer’s properties as clean and tidy as possible.

We are South West Water approved groundworkers. From our head office based in Bideford, North Devon we run teams of engineers based at various locations across the south west, covering all of Devon and Cornwall including Plymouth, Exeter, Liskeard, Bodmin, Truro, Bideford, St Austell, Tiverton, Axminster, Penzance and all places in between.

A thoughtful resinstatement

A thoughtful resinstatement

This one caught my eye as a thoughtful resinstatement carried out last week, matching the new concrete to its surroundings. It is unavoidable that we dig on your property so that we can access your pipe. But we do try to make our excavations as neat as we can, and we put everything we dig […]

Found a leak?

South West Water may help you with the cost of repairing or renewing your leaking pipe and it is worth contacting them to confirm this if you have a leak. They have recently re-vamped thei website and have published their Code of Practice on Leakage for Domestic Customers. It has very good information about what […]

Health and Safety accredited for another year

Health and Safety accredited for another year

We have undertaken our annual health and safety audit with SafeContractor and have successfully completed the process again.  This tells you, the paying customer, that we are responsible in our attitude to both our and your safety, that we are keenly aware of the risks involved in the work we undertake and do all we […]

Two of your engineers and a plumber came to deal with two leaks at our house yesterday. I am writing to say how absolutely delighted I was with their work. They were highly skilled polite and knowledgeable explaining exactly what they were doing. They were careful not to cause any damage to plants etc when digging the ground and replaced plants and repaired holes in concrete so that you would not have known they had carried out the work. I would happily recommend them to anybody.

Very many thanks indeed and please pass on my thanks to them.

One of your teams has just spent three days with us laying 75 metres of  new water pipe, via mole, down a private lane and through our mature garden. They did a superb job and didn’t seem to take a break at any time.

The ground was somewhat rocky but they got through the obstacles with confidence. They left the site clean and tidy and you can hardly see where they had worked. We are very impressed. Ian and Simon make an excellent team and are great ambassadors for your firm.

We would certainly recommend R&D to anyone. We are very impressed.

I just wanted to drop you a note to say thank you for the work completed at my property today.

The two gentlemen who attended were absolutely amazing.

I was stuck on calls all day but I came downstairs to find out they had not only found the leak, dug up the drive and patio slabs, repaired everything but returned the excavation to such a good state I wouldn't even know they had been.

1st rate service, professional and highly knowledgeable. Please pass on my sincere thanks and top marks for a truly excellent service.

Many thanks to you and your staff for a good job done, yesterday in rather inclement weather. They were very efficient and did a great job of making good and cleaning up afterwards. I will make sure that Willingcott Valley Golf Club are aware of you as there is likely to be more of the same in the future!

I wanted to congratulate you and your team on clearing up a longstanding issue that Homeserve could not resolve. This brought to an end a six week (at least) chapter of painful phone conversations and broken promises. The two men who came out today were extremely professional, courteous and completed the job while keeping me fully informed. When they had gone the worksite was clean, and they had attempted to hide all trace of their digging and tunneling. It's great to see a company run in this way, so thanks for all your work that has gone before in building such a strong team. Please pass on my thanks to them.