Locations

We are a west country local company, and we operate only in Devon and Cornwall, with engineers who live at locations in both counties.  We cover the whole area routinely through our work for insurance companies and housing associations so arranging a visit to your property should be pretty easy.  We do usually ask that someone is home for the first visit, or at least a representative is available to give us access to the internal stop tap in the property so that we can carry out a thorough survey.  However, we will work with whatever time you can give us as we do appreciate that its not always possible to be home if you live elsewhere, work on shifts etc.

In Cornwall we will travel to all areas, including: Falmouth, Helston, The Lizard, Mullion, Marazion, Penzance, St Just, St Ives, Hayle, Camborne, Redruth, St Agnes, Truro, Newquay, Padstow, Port Isaac, Tintagel, Bude, Launceston, Callington, Liskeard, Saltash, Torpoint, Looe, Lostwithiel, Fowey, St Austell, Gorran Haven, Stithians, Roche, Veryan, and St Mawes.

Similarly in Devon we will travel to all areas, including: Plymouth, Kingsbridge, Dartmouth, Totnes, Paignton, Torquay, Newton Abbot, Teignmouth, Exeter, Exmouth, Seaton, Sidmouth, Honiton, Axminster, Tiverton, Crediton, South Molton, Lynton and Lynmouth, Ilfracombe, Braunton, Barnstaple, Bideford, Hartland, Holsworthy, Okehampton, Chagford, Moretonhampstead, Tavistock, Ivybridge, Ashburton and Bovey Tracey.

A thoughtful resinstatement

This one caught my eye as a thoughtful resinstatement carried out last week, matching the new concrete to its surroundings. It is unavoidable that we dig on your property so that we can access your pipe. But we do try to make our excavations as neat as we can, and we put everything we dig […]

Found a leak?

South West Water may help you with the cost of repairing or renewing your leaking pipe and it is worth contacting them to confirm this if you have a leak. They have recently re-vamped thei website and have published their Code of Practice on Leakage for Domestic Customers. It has very good information about what […]

Health and Safety accredited for another year

We have undertaken our annual health and safety audit with SafeContractor and have successfully completed the process again.  This tells you, the paying customer, that we are responsible in our attitude to both our and your safety, that we are keenly aware of the risks involved in the work we undertake and do all we […]

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I wanted to congratulate you and your team on clearing up a longstanding issue that Homeserve could not resolve. This brought to an end a six week (at least) chapter of painful phone conversations and broken promises. The two men who came out today were extremely professional, courteous and completed the job while keeping me fully informed. When they had gone the worksite was clean, and they had attempted to hide all trace of their digging and tunneling. It's great to see a company run in this way, so thanks for all your work that has gone before in building such a strong team. Please pass on my thanks to them.

Mr Smith 15th March 2017