Testimonials
Can I just say a huge thank you to all of your team who were involved in sorting out my leak.
Within two days from the initial contact, Russell and Julia came out to look at the leak. That same day, the job was booked in for repair – very promptly, the following week.
The guys have just been today to repair the leak, and to say that I am over the moon with what they have done would be an understatement.
Within 45 mins the leak was located, repaired and the garden put back to normal. Thanks guys.
I would not hesitate to recommend your company to anyone who has a water leak. Your professionalism from start to finish was second to none.
Best wishes
Tracy Copleston 9th November 2017
Many thanks for your prompt response to our urgent leak. Your guys were brilliant, it was the end of the day but nothing was rushed and everything was left tidy
Mr and Mrs Harrigan 20th April 2017
I must compliment your friendly workers on a job which was executed speedily and efficiently. I will recommend R&D unreservedly.
Mrs Povey 15th March 2017
I would like to thank your engineers who, on the day of work itself, were extremely good, hard working and professional.
Mrs Wells 15th March 2017
My wife and I would also like you to know how delighted and impressed we are, not only with the completed job but also with the manner in which your two engineers dealt with the problem. Nothing was too much trouble, the quality of their work was outstanding and their attitude (despite some difficult and unexpected technical problems which cropped up on more than one occasion) was hugely positive, reassuring and proactive. Furthermore, not only did they deal with the specified work but Phil discovered two more minor leaks in the pipe work leading into the house which he also dealt with. Needless to say, we will unhesitatingly recommend R&D to all our friends and acquaintances. Right from your first visit to us we have found all aspects of your company’s ethos and performance absolutely of the highest order and for this we offer our most sincere thanks.
Mr & Mrs Drown 15th March 2017
Thank you and please thank the guys for doing such a tidy job. I could hardly tell where they had been!
Mrs Denton 15th March 2017
I wanted to congratulate you and your team on clearing up a longstanding issue that Homeserve could not resolve. This brought to an end a six week (at least) chapter of painful phone conversations and broken promises. The two men who came out today were extremely professional, courteous and completed the job while keeping me fully informed. When they had gone the worksite was clean, and they had attempted to hide all trace of their digging and tunneling. It's great to see a company run in this way, so thanks for all your work that has gone before in building such a strong team. Please pass on my thanks to them.
Mr Smith 15th March 2017
When a mains water leak of fifteen litres per minute was discovered at the home of my elderly mother it was initially a daunting task to find the right company to undertake the repair work. I got three estimates and choose R & D as they seemed the most professional and clear about what work may be required and their pricing seemed fair and reasonable. The engineers Harry and Chris arrived punctually and were systematic and painstaking in locating the leak. They carried out replacement of the mains supply pipe, the necessary "plumbing in" inside the property, and the reinstatement of external surfaces all to a high standard whilst remaining polite and good humoured throughout the entire process. I therefore have no hesitation in giving R & D Water Engineers Ltd. a well earned five star review rating. Many thanks again.
M.Lawrence 19th August 2016
Can I just say that the men who repaired my neighbour’s water leak and needed to come onto my property left the drive, which had recently been upgraded at great expense, in the same condition as they found it. Please convey my thanks again to them and well done for keeping up such good standards.
Mr Salter 7th July 2016
R&D Water Engineers recently renewed the water pipes to my property and I am pleased to recommend this company unreservedly. The work was carried out in an efficient and most satisfactory manner. In addition the employees were friendly, courteous and always kept us informed of any development.
This is a company I would highly recommend and have no hesitation in using again.
7th July 2016
A thoughtful resinstatement
This one caught my eye as a thoughtful resinstatement carried out last week, matching the new concrete to its surroundings. It is unavoidable that we dig on your property so that we can access your pipe. But we do try to make our excavations as neat as we can, and we put everything we dig […]
Found a leak?
South West Water may help you with the cost of repairing or renewing your leaking pipe and it is worth contacting them to confirm this if you have a leak. They have recently re-vamped thei website and have published their Code of Practice on Leakage for Domestic Customers. It has very good information about what […]
Health and Safety accredited for another year
We have undertaken our annual health and safety audit with SafeContractor and have successfully completed the process again. This tells you, the paying customer, that we are responsible in our attitude to both our and your safety, that we are keenly aware of the risks involved in the work we undertake and do all we […]
Your engineers came to our home and fixed a particularly difficult to reach burst pipe, it was under our main living room! Things like this happen in a 300 year old house with a history of unplanned extensions and no record of what was before.
They were both marvellous and treated the digging up of our floor as if it were in their own home. They kept all work to a minimum and took away the debris with them and even cleaned my floor before leaving!
I cannot say thank you enough and recommend them as a team for their professionalism and care.
Jan 2020 - South Zeal, EX20
Happy Customer 7th January 2020