Testimonials

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My wife and I would also like you to know how delighted and impressed we are, not only with the completed job but also with the manner in which your two engineers dealt with the problem.  Nothing was too much trouble, the quality of their work was outstanding and their attitude (despite some difficult and unexpected technical problems which cropped up on more than one occasion) was hugely positive, reassuring and proactive.  Furthermore, not only did they deal with the specified work but Phil discovered two more minor leaks in the pipe work leading into the house which he also dealt with. Needless to say, we will unhesitatingly recommend R&D to all our friends and acquaintances. Right from your first visit to us we have found all aspects of your company’s ethos and performance absolutely of the highest order and for this we offer our most sincere thanks.

Mr & Mrs Drown 15th March 2017

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Thank you and please thank the guys for doing such a tidy job. I could hardly tell where they had been!

Mrs Denton 15th March 2017

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I wanted to congratulate you and your team on clearing up a longstanding issue that Homeserve could not resolve. This brought to an end a six week (at least) chapter of painful phone conversations and broken promises. The two men who came out today were extremely professional, courteous and completed the job while keeping me fully informed. When they had gone the worksite was clean, and they had attempted to hide all trace of their digging and tunneling. It's great to see a company run in this way, so thanks for all your work that has gone before in building such a strong team. Please pass on my thanks to them.

Mr Smith 15th March 2017

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When a mains water leak of fifteen litres per minute was discovered at the home of my elderly mother it was initially a daunting task to find the right company to undertake the repair work. I got three estimates and choose R & D as they seemed the most professional and clear about what work may be required and their pricing seemed fair and reasonable. The engineers Harry and Chris arrived punctually and were systematic and painstaking in locating the leak. They carried out replacement of the mains supply pipe, the necessary "plumbing in" inside the property, and the reinstatement of external surfaces all to a high standard whilst remaining polite and good humoured throughout the entire process. I therefore have no hesitation in giving R & D Water Engineers Ltd. a well earned five star review rating. Many thanks again.

M.Lawrence 19th August 2016

Can I just say that the men who repaired my neighbour’s water leak and needed to come onto my property left the drive, which had recently been upgraded at great expense, in the same condition as they found it.  Please convey my thanks again to them and well done for keeping up such good standards.

Mr Salter 7th July 2016

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R&D Water Engineers recently renewed the water pipes to my property and I am pleased to recommend this company unreservedly.  The work was carried out in an efficient and most satisfactory manner.  In addition the employees were friendly, courteous and always kept us informed of any development.

This is a company I would highly recommend and have no hesitation in using again.

7th July 2016

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We used R&D to carry out the large job of extending the water main to 10 houses in our road. The job was a complex one involving crossing the land of three separate landowners with 10 pipes in sleeving and making connections to the ten housesl also negotiations with South West Water and complying to their requirements. Russel and his team were kind, helpful and efficient at every stage of the long drawn out process.

I would not hesitate in recommending R&D to anyone.

7th July 2016

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I am sending my huge thanks for the finding and repair of a water leak that has been a tremendous anxiety to me for 6 weeks. During this time 6 other gentlemen have been and not one discovered the location of the leak. All this time of course impacting on the accommodation in which lives my disabled son. Ian found it and Matt concurred. I could not be more pleased with the work or the quiet respectful manner they conducted themselves and just got on with the repair. Thank you and I would be glad if you would commend them highly.

7th July 2016

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Appreciate the way your staff carried out the job.  I am fully satisfied with the way they restored the garden and concrete areas

Mr Stevens 7th July 2016

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Two of your engineers and a plumber came to deal with two leaks at our house yesterday. I am writing to say how absolutely delighted I was with their work. They were highly skilled polite and knowledgeable explaining exactly what they were doing. They were careful not to cause any damage to plants etc when digging the ground and replaced plants and repaired holes in concrete so that you would not have known they had carried out the work. I would happily recommend them to anybody.

Very many thanks indeed and please pass on my thanks to them.

Mr Jeffrey of Plymouth 29th June 2016

Health and Safety accredited for another year

We have undertaken our annual health and safety audit with SafeContractor and have successfully completed the process again.  This tells you, the paying customer, that we are responsible in our attitude to both our and your safety, that we are keenly aware of the risks involved in the work we undertake and do all we […]

Working with Kier and South West Water

R&D engineers have been working with Kier and South West Water in the North Devon area now for over two years. You may have seen some of our familiar red vans working on the mains infrastructure in the roads around the area.This work is highly skilled and is commissioned by South West Water and managed […]

New fleet, new equipment

Back in the middle of 2018 we ordered new vans for all our engineers in the same red as previously but with a different fleet provider – Western Truck Rental who are based in North Devon (Barnstaple and Tiverton).  They’ve been absolutely brilliant and they give really good customer service so we can highly recommend […]

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Today I had a visit from your people to repair a leak in my yard.  The two chaps were polite , efficient and did an excellent job.  I can't praise them enough.  Thank you.

Mr Baker, Devon. 10th April 2019