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I am sending my huge thanks for the finding and repair of a water leak that has been a tremendous anxiety to me for 6 weeks. During this time 6 other gentlemen have been and not one discovered the location of the leak. All this time of course impacting on the accommodation in which lives my disabled son. Ian found it and Matt concurred. I could not be more pleased with the work or the quiet respectful manner they conducted themselves and just got on with the repair. Thank you and I would be glad if you would commend them highly.

Just wanted to say a huge thank you to everyone at R&D water engineers for their help. We had a burst water system and no water and with 3 small children it was getting desperate. R&D were the only company who were helpful and offered to move things around so that they could get a team out to us first thing the next day.

It was a very difficult job complicated by us not being on mains water but the engineers did not leave until we had a water supply and our system was leak free. They had to do lots of digging up but left everything tidy. They were wonderful and we are so grateful as they made what was a very complex and stressful situation all good again. If only the insurance claim was as simple!!
Thanks so much again and we will be recommeding your company to anyone who needs your services.

The Policyholder confirmed R&D Water were absolutely excellent in their approach to the repairs and also the reinstatements to pre-loss conditions. They also took care not to disturb birds nesting in the hedge nearby the water meter. Policyholder couldn't be more pleased with the entire experience.

Would you please pass on my thanks to everyone involved with carrying out the repairs to the water supply at the property. The customer service and care received from the first telephone call to completion of the works by your excellent onsite engineers, was excellent. What a comfort it was to engage with people who made no fuss, understood what was needed and carried out the works accordingly.

We are completely delighted with the prompt and efficient service which R & D provided to replace our water service pipe.Our first contractor did not inspire confidence and as he was not able to undertake the work for 2 months or so we asked him to suggest a firm who could undertake the work much sooner. He suggested R&D. We checked your excellent website and using the online contact Lizzie replied immediately and arranged for Matt and Ian to visit within 2 days. They quickly gained our confidence and assured us that ‘we would not know they had been’.

You responded with a quotation the following morning, not days or even a week later.Within 2 weeks they were back with Anthony to do the work. They worked well, with minimum disruption and yes ‘ we cannot tell they have been’. The workmanship is of the highest quality, where holes were dug in the flower beds the subsoil was put back first and the top soil where it should be and plants replanted; the two paving slabs that were lifted just show the minimum of new cement. Excellent.It was a pleasure to deal with R&D; efficient and very pleasant staff from admin to those on site.